.
ImageSizer still can’t contact the server to register, from Washington DC US metropolitan area — 11 p.m.
.

comme presque tout le monde
impossible d’activer la licence,
j’ai voulu écrire un commentaire et sauf erreur de ma part le commentaire ne se débloque que si vous mettez 5 étoiles!
vraiment bien ficelé la notation volontaire
didier

Just use a vpn. I am able to activate from Hungary.

Same problem with “contacting server” for registration. Was this download a scam or is the software developer going to fix the problem (and extend the registration period)? I am not the only one, as you can see from the numerous comments of a similar nature.

Même problème! Impossible de se connecter au serveur d’activation.

I am having the same issue as other in the US- server not working. Frustrating start to the program.

Ashraf wrote:

Have something to say about Imagisizer PRO? Say it here!

Have suggestions, comments, or need help? Post it here! If you know of better software than Imagisizer PRO, post it here! If you know of issues with Imagisizer PRO, post it here! Share your knowledge with all of us. :-)

[/Downloaded OK but programme will not open on my Windows 10, can anyone help!! quote]

Hello All,
I am the creator and a developer of Imagisizer.
A few people have contacted us through the primary contact form on imagisizer’s website and I

just saw this discussion/forum now. So I am responding to all that visit and have an issue

contacting the license server.
If you are having issues with activating imagisizer and get the error that it could not contact

the license server. Please read below.
We have checked our licensing server numerous times throughout the day and it is running

smoothly.
I am thinking that it may be an issue with any of the following blocking our application from

contacting the licensing server:
Windows Firewall
Antivirus/Internet Security(software firewall)
Windows Defender
UAC
DEP

Here are some things you can check or disable temporarily until imagisizer gets licensed

properly on your computer. When trying the below suggestions, please try one suggestion at a

time, then try activating imagisizer after each. If that suggestion does not work then it is

probably best to re-enable it afterwards. These are common troubleshooting suggestions for the

windows environment and we suggest you perform a backup and do a restore point before trying 2-7

just as a precaution as we take our support seriously and always do our best to try and help out

our users. If you don’t feel comfortable with trying/changing the suggestions below. Maybe try

reaching out to friend or family member that is more familiar with computers for help with these

suggestions.

1. Try opening a command prompt and type in (without quotes) “ping licensing.imagisizer.com” you

should see no packet loss, and a ping time next to it.
If you see destination unreachable or something similar to that. You may need to try the

below suggestions.

2 Allow imagisizer outbound and inbound traffic in windows firewall.
a. Instructions: https://www.howtogeek.com/howto/uncategorized/how-to-create-exceptions-in-

windows-vista-firewall/

3. Check to make sure your Internet Security (eg: Norton Internet Security, McAfee Firewall, AVG

Internet Security, etc) is allowing imagisizer to access the internet.
a. Each piece of software is different so we cannot suggest a particular set of instructions

for this.

4. Try adding an exclusion to Windows Defender.
a. Instructions: https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-

exclusion-to-windows-defender-antivirus

5. Try adding an exclusion to your antivirus software.
a. Each piece of software is different so we cannot suggest a particular set of instructions

for this.

6. Temporarily disable UAC (Suggestion for security reasons don’t leave this permanently off)
a. Instructions: https://www.howtogeek.com/howto/windows-vista/disable-user-account-

control-uac-the-easy-way-on-windows-vista/

7. Turn off or add exception for DEP (Data Execution Protection)
a. Instructions: https://www.online-tech-tips.com/windows-xp/disable-turn-off-dep-windows/

Please let us know if one of these worked for your issue.
Thanks

Disclaimer:
We are not responsible for any damage(s) that may occur in result of improperly or properly

following the suggestions above.
(Our lawyers make us put this in here :] )

Support
http://www.imagisizer.com