Home Forums SharewareOnSale Deals Discussion Ubercrate lifetime subscription / Jun 5 2018

  • This topic contains 1 reply, has 2 voices, and was last updated by  Jordan Shelton 2 months ago.
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  • #11311882 Reply | Quote

    Ashraf
    Keymaster

    Have something to say about Ubercrate lifetime subscription? Say it here!

    Have suggestions, comments, or need help? Post it here! If you know of better software than Ubercrate lifetime subscription, post it here! If you know of issues with Ubercrate lifetime subscription, post it here! Share your knowledge with all of us. :-)

    #11406989 Reply | Quote

    Jordan Shelton

    Tried it out with a free trial. Found out its totally a subscription scam. I got charged for a second month. At first I thought “No big deal, I’ll just cancel and collect this last crate.” Boy was I wrong. First after spending an hour clicking around the site trying to cancel my subscription I finally submitted a support ticket requesting help canceling my subscription. If only I knew what was to come. While I was waiting for a response I was checking out my banking records for an unrelated reason when I noticed my balance seemed off. Upon closer review I realized I had been charged twice by ubercrate. Slightly annoyed but thinking naively that it was a small glitch and should be no trouble to have fixed I submitted a second support ticket. Not long after I recieved a ticket (closed as answered leaving no way for me to respond) saying that contacting support was the only way to cancel but in doing so I would forfeit the right to open the upcoming crate I had already paid for and informed of their no refund policy. This is when I began to see through the scam. See the crate drops and an hour or two after you are charged for the coming month leaving a two hour window for them to cancel it and for you to receive what you paid for. This of course made me go from annoyed to angry. I began to press them on the double charge. Three times I recieved closed tickets stating that I was not charged double. Each closed ticket became more mocking of my plight and the last dripping with sarcasm. After a bit of research I found several places where ubercrate was violating UK (it’s base of operations) and international internet laws. Only after pointing these out did I receive a halfway decent customer service ticket (still closed of course) requesting that I send proof of my double charge. After sending it however my account was banned and I never got my money back. DO NOT SUPPORT THESE PEOPLE. Humblebundle is a cheaper alternative with great customer service and better titles on offer.

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