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I have had problems downloading some videos using VideoProc. I also have had problems downloading videos using WinX YouTubeDownloader. It would seem that both these programs which are relatively new have problems while WinX HD Video Converter Deluxe which is an older program downloads the same videos that the two newer programs won’t. I have also had great success with HD Video Converter Factory Pro and Wonderfox DVD Video Converter, both Wonderfox products. Until they get rid of the bugs with VideoProc I would steer clear of it.