Home Forums SharewareOnSale Deals Discussion Nero AI Image Upscaler / Oct 19 2023

  • This topic has 14 replies, 1 voice, and was last updated 9 months ago by Andrzej.
Viewing 15 posts - 1 through 15 (of 15 total)
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  • #21670078 Reply | Quote
    Ashraf
    Keymaster

    Have something to say about Nero AI Image Upscaler? Say it here!

    Have suggestions, comments, or need help? Post it here! If you know of better software than Nero AI Image Upscaler, post it here! If you know of issues with Nero AI Image Upscaler, post it here! Share your knowledge with all of us. :-)

    #21670497 Reply | Quote
    Bill Smith
    Guest

    Does not install the AI Image upscaler software. Just general NERO software.

    #21670843 Reply | Quote
    Oskar Fischer
    Guest

    Adobe credit card drip feed syndrome
    (another 365 day trial)

    #21671012 Reply | Quote
    Rambo
    Guest

    In spite of inserting email and clicking “Next”, no password was sent, not even to spam. I tried again, nothing …
    I then tried “resetting password” and only then did Nero really and immediately send a password, which was then used.
    May be something wrong?

    #21671309 Reply | Quote
    Oskar Fischer
    Guest

    if VC Redistributable fails or stops installing you should try downloading and installing the requirted update manually.
    earch online for “Microsoft vc_redist.x64.exe”

    after the update, AI Upscaler should install

    it is only a 365 day trial, or after the free license a monthly or yearly subscription

    I have tested it and must say that there are better AI-Upscaler Apps out there
    the results with Nero AI Upscaler are not what you look for if accuracy is required
    details get simply blured and washed out to give the illusion of having been upscaled
    and with macro details it is the same result

    Nero AI Upscaler is not worth the money

    #21672516 Reply | Quote
    JDP
    Guest

    When I clik install, the program freezes…I block my anti-virus (avast)
    and it still freezes!
    I download the free try in the web page, and that also freezes!

    what do I do??

    Justin

    #21672518 Reply | Quote
    JDP
    Guest

    When I clik install, the program freezes…I block my anti-virus (avast)
    and it still freezes!
    I download the free try in the web page, and that also freezes!

    what do I do??

    Justin

    #21672550 Reply | Quote
    Barry
    Guest

    This is a terribly awkward and flaky piece of software.

    The installation process dumps all kinds of unwanted crap onto your system and does not allow for any customization during the install.

    When I got it to “apparently” do something the AI Enhancer immediately started to process the photo without asking first what I wanted to do to it! Then it never completed.

    Many later attempts threw error messages about “unable to process” my image—JPG’s!!
    All in all a total waste of my time.

    Thanks but Uninstalled!

    #21673193 Reply | Quote
    Gary
    Guest

    The first part that is installed is not the Nero AI Image Upscaler program. It is to set up an account first, called the Nero Platinum Suite. At the end, a dialog will inform you that Installation of Nero Start complete.

    You will be prompted to enter your e-mail address. A password will be sent to your e-mail address. You will then be prompted to enter that password to confirm your e-mail address is correct. After the password sent to your e-mail has been entered, the program asks for the Activation code, which is the same as the “License key” received from SoS when the first program of this catastrophe was downloaded. The License key/Activation code activates whatever program you have purchased/received, and for this case, the AI Image Upscaler program. When you enter the License key you will see below the field Nero AI Image Upscaler 365. Clicking the Activate Now green button brings up small overlay informing you that you are about to activate your software (Nero AI Image Upscaler 365) and to connect it to your account. That small overlay also has a green “Activate Now” button. After clicking the button, you will be informed “Your software has been unlocked successfully!”

    The next screen will inform you that you are signed in to Nero Start. That window also shows the default location on your system where the NERO software will be installed, and also gives the user the ability to change it. The Green “Get Started” button will start an install. Depending on what type of Antimalware you have installed, you may get a warning that it blocked a process because it is malicious or used by malware. The process and status is shown to be POWERSHELL get-appxpackage-name NeroAG.NeroCDRipper | select-expandproperty Status. If you allow the software to install, you will get another message informing you a process was blocked because it is malicious or used by malware. That process is shown as POWERSHELL get-appxpackage-name NeroAG.Nero360VR … Then a third interception shows that the name is POWERSHELL get-appxpackage-name NeroAG.BlurFace-MotionTrackingVideoEditor …

    I’m not sure why these processes need to be executed because the user is installing a graphics/photo enlarger program (nothing to do with a CD Ripper or the other thing, and I am not sure about the BlurFace entry). Regardless, NERO should know which of its install processes can be identified as malicious, and therefore should be changed to a solution that the user will not have to deal with as malicious. Also during the process of attempting to install this software, there are some attempts to get your browser to display a page on Nero’s website, however the pages referenced are not secure pages (not https), and you will likely get a warning to not proceed and an option to get you “Back to Safety”. Nero clearly has an SSL certificate to ensure all pages forced onto users are secure, so the conclusion is that NERO is intentionally attempting to force malicious software onto the user. Why NERO?

    Once past all the malicious intrusions, the Nero Start programs (currently version 25.5.81.0) displays a list of all of the Nero programs, row after row. Nero AI Image Upscaler is at the top of the list. On the far right of each program in the list, the button labeled “Install” must be used to install the specific program you activated (in this case Nero AI Image Upscaler).

    When I clicked on Install at the far right for Nero AI Image Upscaler, the label switched to “Installing … 0%” for a brief moment, then returns to the status before as if the program can be installed (the button returns to Install). The Nero AI Image Upscaler program is not installed. Obviously, something went wrong but Nero does not inform the user/customer what the problem is. Without a way to diagnose the issue, the user is left hanging.

    #21675407 Reply | Quote
    Mr.Dave
    Guest

    [@Gary] Thanks, you just wrote a full chapter in thee book on “How to Lose Customers”. I hope Nero and other publishers see your post and ask themselves where they will be when the last customer leaves. The other comments before yours pointed out many other issues. Some might be caused by user or PC config, but a good install process should prevent such issues or at least explain what caused failures. Of course, offering software that’s worth buying is a good starting point. At least they offer a chance to chose where to install.

    #21679623 Reply | Quote
    Feco
    Guest

    Én megvettem a Nero 2020 szoftvert.
    Sajnos ezt a szoftvert nem tudom honnan lehet letölteni??
    A Nero telepitőcsomag nem tartalmazza.

    #21679969 Reply | Quote
    data_design
    Guest

    [ @Ashraf] Got past all the hoops. Tried a photo both in program and their online app. Neither worked. Before and after photo looks the same except the sky seemed a little brighter. Useless time waster.

    #21680755 Reply | Quote
    Borbély József
    Guest

    Please complete another CAPATCHA. If you don’t see it, enable JavaScript or disable ad blocking and script blocking add-ons.

    Please complete another CAPATCHA. If you don’t see it, enable JavaScript or disable ad blocking and script blocking add-ons.



    Please complete another CAPATCHA. If you don’t see it, enable JavaScript or disable ad blocking and script blocking add-ons.

    #21683344 Reply | Quote
    Gaby
    Guest

    [@Bill Smith] I have even tried to download the trial version because the link given was the wrong one. But no chance to install or register the given versions.

    #21690456 Reply | Quote
    Andrzej
    Guest

    Instalacja udana. Niestety po 2 dniach renderowania straciłem cierpliwość. Odinstalowałem.

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Reply To: Nero AI Image Upscaler / Oct 19 2023