Communication skills involve listening, speaking, observing and empathizing. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications, like email and social media.
Types of communication
There are four main types of communication you might use on a daily basis, including:
Verbal: Communicating by way of a spoken language.
Nonverbal: Communicating by way of body language, facial expressions and vocalics.
Written: Communicating by way of written language, symbols and numbers.
Visual: Communication by way of photography, art, drawings, sketches, charts and graphs.
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