- This topic has 27 replies, 2 voices, and was last updated 3 years, 6 months ago by consuella.
Apr 22, 2017 at 12:03 am #7719204AshrafKeymaster
Have something to say about Iris Pro? Say it here!
Have suggestions, comments, or need help? Post it here! If you know of better software than Iris Pro, post it here! If you know of issues with Iris Pro, post it here! Share your knowledge with all of us. :-)Apr 22, 2017 at 2:34 am #7720264jocelyneGuest
I have just installed Iris Pro,I had to change the location where I live because it wasn’t exact but I haven’t seen whether the town has changed because just at this time I had a problem with my computer.
How can I see it? Could you help me?
Thank you very much
JocelyneApr 22, 2017 at 4:24 am #7721080mardelGuest
I clicked on Advanced Settings and that menu allowed me to click on Location and the program automatically determined my location. It took me awhile to get the password registered to turn this into the Pro version, but it worked and a window displayed “Thank You” for purchasing the pro version. I think I will enjoy having this for my “eye” sake!Apr 22, 2017 at 4:42 am #7721218Daniel GeorgievGuest
My name is Daniel. I’m the creator of Iris.
Be sure to check this page
And the YouTube channel
If you want join the community here
And thank you very much for trying out Iris :)Apr 22, 2017 at 7:34 am #7722530Nikolay RayanovGuest
Thank you for the amazing product Daniel!Apr 22, 2017 at 8:57 am #7723042jocelyneGuest
[ @Daniel Georgiev]
Thank you a lot for your clear information and for your software that I do appreciate.
JocelyneApr 22, 2017 at 9:11 am #7723120Charles BrotmanGuest
How/where do i find/enter the pro registration key???Apr 22, 2017 at 11:23 am #7723756BeckieGuest
I had Iris Mini…and it kind of worked. I’d get a popup at boot that said there was a missing file “registry.exe” which I ignored and manually adjusted.
Now that I’ve installed this version…it installs until I click “finish” and then I get a message from Microsoft Windows that says
Iris- Software for eye protection has stopped working. windows can check… etc. I have screen shot(s) of the problem details but found nothing I know how to respond to in help files. Nor do I see a way to attach the screenshot to this plea for help. I can type the exception code or fault module or whatever but not typing the entire thing.
Help?Apr 22, 2017 at 12:34 pm #7724065zaki didineGuest
merci pou iris proApr 22, 2017 at 12:35 pm #7724070zaki didineGuest
`Apr 22, 2017 at 3:45 pm #7724738GaryGuest
In settings, clicking on the lowercase i at the bottom caused a Cloudflare error:
Error 502 Ray ID: 353c127f265b52c0 • 2017-04-22 22:38:14 UTC
The diagram indicates the page is offline, however Cloudflare does not have a page to serve in its place.
The lowercase i for Location works though.Apr 22, 2017 at 5:20 pm #7724941Daniel GeorgievGuest
So quick updates
Charles Brotman see this
Beckie indeed this was bug. I searched what exactly is the problem whole day. I fixed it in the latest version. Download this
I will write to the guys of sharewareonsale to update the download
Gary link seems fine nowApr 22, 2017 at 5:47 pm #7724993BeckieGuest
[ @Daniel Georgiev]
How kind of you to give me a fix….downloaded and installed and ran….but it did the same thing. Here is the crash report
Problem Event Name: APPCRASH
Application Name: Iris.exe
Application Version: 220.127.116.11
Application Timestamp: 58fbff70
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.19623
Fault Module Timestamp: 56ec36a2
Exception Code: c00000fd
Exception Offset: 0004e4bc
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
I am using Vista–could that be contributing?
Thank you for your attention.Apr 22, 2017 at 5:51 pm #7724998consuellaGuest
Have never had this happen before while installing other software, but in this case I am getting a message saying “A required privilege is not held by the client” when I try to run the Iris setup file.
I even disabled my antivirus and firewall, but still no go.
Any helpful suggestions will be much appreciated.
consuellaApr 22, 2017 at 5:54 pm #7725002consuellaGuest
Sorry, I forgot to mention that I am running win 10 32 bit.