Why Hide My IP and Auslogics giveaways stopped working

Hello SoS’ers,

Running software giveaways is very easy. Running software giveaways properly is hard. There are far too many slimy companies out there that are more than willing to violate user trust — and, sometimes, security — to make a quick buck. We do our best to shield our members from these slimy companies; we have various rules and checks in place to protect our members. Unfortunately, we are not perfect and we sometimes make mistakes. The recent giveaways of Hide My IP and Auslogics Disk Defrag Pro were two such mistakes.

Before I delve into the details of what happened, here is some background on how SharewareOnSale works.

For the vast majority of the giveaways we feature here on SharewareOnSale, we partner directly with the developer in question to offer their software for free; in other words, SharewareOnSale exclusive giveaways. However, sometimes the giveaways we run on SharewareOnSale are not exclusive to us. As long as the giveaway is legitimate, we have no problem sharing giveaways even if they aren’t SharewareOnSale exclusive. In the three years we’ve been operating, we’ve come to learn developers appreciate us advertising their software, even if it isn’t a SharewareOnSale exclusive giveaway. With the exception of a handful giveaways, we’ve never had a problem with non-exclusive giveaways.

The recent giveaways of Hide My IP and Auslogics Disk Defrag Pro were two giveaways that were not SharewareOnSale exclusives. The giveaways were an Easter special run by WonderFox Software. We’ve partnered with WonderFox Software in the past on many occasions; this time, they emailed us and requested that we share the giveaways they are offering for their Easter special. Happy to help a valued partner, we shared the giveaways of Hide My IP and Auslogics Disk Defrag Pro.

Per WonderFox Software’s directions, both Hide My IP and Auslogics Disk Defrag Pro were 1-year licenses and we advertised the giveaways as such. However, it now looks like both Hide My IP and Auslogics have decided to behave unethically and are invalidating the 1-year licenses they agreed to do a giveaway of. In particular, Hide My IP is claiming the giveaway was only 1-month license and that one month has expired. In the process, they are claiming our giveaway of Hide My IP was illegitimate.

UPDATE: There seems to be some confusion. Please note, I am NOT talking about people trying to use the Hide My IP and Auslogics Disk Defrag Pro giveaway license keys after April 18. The deadline for the giveaway was April 18 and anyone trying to use the keys after did and should get an invalid license key message. This is not the problem. I am talking about people who used the license keys BEFORE April 18, successfully registered the software, and then a week later the license keys were made invalid. This is the problem.

Hide My IP’s claims are complete lies, for three reasons. Firstly, WonderFox Software clearly stated Hide My IP giveaway was of a 1-year license. Secondly, it has not even been a month since Hide My IP’s giveaway — even if what Hide My IP says is true and the giveaway was of 1-month license, one month has not even passed since Easter at the time of this writing (it has only been roughly two weeks)… so how could the license be expired now? Thirdly, our giveaway of Hide My IP was not illegitimate; it was not a SharewareOnSale exclusive, yes, but it was not illegitimate — we were asked by WonderFox Software to share the giveaway.

UPDATE: I’ve talked with WonderFox Software and confirmed that Hide My IP told WonderFox Software that the giveaway was of a 1-year license, not 1-month!

While I have not heard from Auslogics why they are doing the same thing as Hide My IP, I am getting reports that they too have invalidated the license key of Auslogics Disk Defrag Pro. Here is proof that both Hide My IP and Auslogics Disk Defrag Pro giveaways were of 1-year licenses:

In my opinion, this is very shady behavior by both companies. I sincerely apologize for the problems our members have faced and rest assured, we are putting more checks in place to ensure this doesn’t happen again. Stay safe everyone.

Take care,
Ashraf
Mr. Boss @ Azadi Network LLC

Comments

  1. wildkoala

    may be new management has been training with credit card companies before entering new line of work. I trust SoS version, keep the good work and thanks for the many giveaways. Hopefully it is all just a misunderstanding, we shall see.

  2. DoktorThomas™

    I did not like Hide My IP in the first place. I tried and uninstalled it after a couple of days. Better VPNs are everywhere.
    The auslogics disc defrag pro is okay, but again there are other options available for defrag.
    I understand business. Overhead. Profit, etc. But having to buy annual licenses for a product one may use once, twice or thrice a month is illogical. I do not care what else they cram into it; I am not buying and rebuying every year. There are enough users on the web that if it is a worthy product the sales should be nearly unending, allowing for a lifetime until a major update happens–like 32-bit to 64-bit computers. That is going to happen every 5-7 years, so lifetime is not really lifetime.
    In any event, we users don’t have to say to pass on these guys’ software in the future. Thanks for the update. ©2017

  3. Thanks Ashraf for all what you do,
    I removed Auslogics from my computer,
    & on removal they asked for feedback,
    So I wrote them exactly what we all think about their attitude & behavior.
    Of course not sure it will do something & they probably know their own defects,
    However, I would encourage all community here, to also do a standard removal with sending
    a honest feedback on this issue.
    Ashraf, keep on doing what you do…
    It is helpful for both customers & companies,
    You already introduced me to few companies that except the giveaway,
    made me purchase in few hundreds bucks :)
    Thanks

  4. Pedro Lezama

    Hola.
    Mi respaldo total a SoS por su entereza y servicio.
    Hide my IP dice ser una empresa activa desde 2006, al ejercer unilateral accion y desconocer lo ofrecido deja de brindar un servicio confiable. Tiempo al tiempo, caera aparentemente sin razon. He visto caer a otras por lo mismo o menos, desde 1985.

    –La señorita Doina B. me ha escrito “Escribe un mensaje a SoS para que compensen tu tiempo perdido.” Esta no es una actitud empresarial, honesta ni de servicio de una persona a cargo del staff de atencion a clientes.

    Animo SoS.

    Hi,
    My totally backup to SoS.
    Hide my IP data say me is a company activated since 2006, a unilateral exercise and not knowing what is offered fails to provide a reliable service. Time to time, it seems to fall for no reason apparent. I have seen others fall by the same less, since 1985.

    Miss Doina B was say me in a e-mail “Email Sharewareonsale for any compensation for your time lost.” This is not a business attitude, honest or service about from staff manager to customer service.

    Go up SoS.

  5. Bill

    First and foremost I don’t like companies or people that go back on their word and I am said to see these two do just that.
    On a side note about Hide My IP….
    I have been going back and forth with Hide My IP because when I installed it because as an IT Pro I don’t like things running in the background if I am not actively using them and even if you told the program not to auto-run in the configuration and set the service to manual it would STILL START over and over and I have a problem with that. The tech support hasn’t had a good answer as to why this happens so I uninstalled the program and I would never use it just because of that. There is no reason why it should keep starting if I am not using it.
    And lastly I was only testing it I have a much better VPN solution thankfully but it still got me pissed that it kept launching over and over.

  6. John Holly

    Thank you for respecting your clientele enough to take the time to explain the situation. Unfortunately this type of consideration has become the exception and not the norm. Please keep up the good work. !

  7. ANDREW MCGAW

    I also had issues with the licensing. I ALSO UNINSTALLED HIDE MY IP DUE TO VIRUS THAT IT PUT ON MY COMPUTER AFTER I TRIED TO UNINSTALL. I ended up having to install a new operating system to boot. I have never had issues with any shareware here it’s a great site.

  8. Peter Blaise

    .
    I start my day at SharewareOnSale.com.

    I’m sorry and sad that any vendor has to play “I ACCUSE” games, especially when WonderFox and AusLogics both already give away other people’s programs.

    I’m grateful for your work and the chance to test drive real software and give feedback, instead of wasting time on dysfunctional trials.

    FYI, Kerish Doctor has also stopped working.
    .

    EDIT BY ASHRAF: I have not had any reports of Kerish Doctor invalidating license keys after they were used during a giveaway. Please note, there is a difference between (a) trying to use a license key after a giveaway has ended and (b) using a license key while a giveaway is live and the developer invalidating that license key later. The former is not wrong; giveaway license keys, in most cases, must be used before the giveaway is over and you will get an invalid license key error if you try to use it after. The latter is wrong, and I’ve had no reports that Kerish Doctor did this.

  9. Istvan Szombath

    SoS is the greatest help for us, Mr. Boss! THX, Istvan (from Hungary) ;-)

  10. Sheffield

    It is sad about Auslogics; I have been using their free defragger for a decade or more; it was fast and worked very well. I had tried their Pro version before but for some unremembered reason I uninstalled it a couple of years ago. If memory serves, it conflicted with something else. It definitely conflicted with Malwarebytes which removed every bit(pun intended) of it every time I ran a custom scan; this finally forced me to list all of it in Malwarebytes exclusions list.

    It is a shame as I always considered Auslogics to be straight-up Australian company… I hope that Piriform’s Defraggler can fill the gap left by the removal of Auslogics Disk Defrag Pro;-( I won’t trust them again, just can not.

    Live and learn. And a big thanks to Shareware On Sale for keeping us in the loop; and doing right by us..Thanx;-)

    Luego,

    Shef

  11. Ratlle

    Thank you for the warning! I appreciate it!This is a a Italian company typical behavior(i’m in Italy at this time)!

  12. Naeko

    It’s a bit annoying that all these programs phone home whatever data they collect about our machines. Auslogics defragger phoning home regularly is just one more symptom of these copycat EULA and software licenses whose wording allows collecting data about our machines, filenames, and how we use the PC. The way internet of things is proceeding, our cars will become more and more like PCs as their touchscreens get bigger. Well, at least GM doesn’t charge me an annual software licensing fee to have the computer in my GM automobile continue working for upgraded features. I suspect future cars may come with annual licensing fees for use of the “premium” versions of car software features and a lot of features will really be apps that we buy and then pay a subscription fee.

  13. Rodriguez

    Thank you for Explaining the whole thing in an Detailed Manner.This Just Increased my confidence in you guys.keep up the Good Work :)

  14. Julio Cesar Gomez

    Gracias eres un caballero, tu no tienes la culpa por las promesas incumplidas Gracias y un brazo

  15. Cocolias

    Mr. Boss……YOU… are second to NONE…….. AIM HIGH…………Stay Alert……….We are Share-Ware-On-Sale…… Alive………….and the best on the entire web………………………Com, Net, Org, Ect,….Ect,….Ect,…….

  16. Hi, my first time posting here but I have been a share ware on sale user for years and have you to thank for all my video editing abilities!

    I always look on to see what new piece of software you have picked up, and fortunately these two rogues were not on my radar – However, I am highly impressed at your proactive approach to addressing the matter, it was measured and mature and I commend you.

    Keep up the good work!

    LucidEats – youtube

  17. Daniel s.

    I never use vpn programs. But thx for the headsup mr boss mate. I love SWOS (sharewareonsale) btw.

  18. UAB

    They both thought that this is a marketing strategy to force people to buy their software.To hell with their softwares. There are lots of trusted providers out there.This indicates that if you happen to purchase their
    service one day they will come up with a story to deceive you.
    Thanks Ashraf we trust you.

  19. Hi SOS and users,
    I’m very grateful to you, SOS for many giveaway you have shared. This is the first time I have heard this problem! I also share giveaway and discount to every one (by publishing the post including the introduction, the source of giveaway such as GiveawayOfTheDay, Giveaway-Club, SharewareOnSale,…etc) via my fanpage on Facebook (Pc – Software – Tricks, @thanghcmue). Why do they have to do that? Despite the mistakes of “HideMyIP” and ‘Auslogics Disk Defrag”, I still believe this site. It’s not your fault. Keep doing your nice works! :) Thank you for all the thing you have done to many people! :)
    Best regards,
    Quach Phat Thang
    Ho Chi Minh City, Vietnam

  20. Mo

    I am really surprised and impressed that you dedicated such time to explain what happened and didn’t just ignore the whole thing.
    Respect . Keep up the good work

  21. Gene

    Even installing something that is FREE and with an unlimited license can turn out to be a very regrettable decision. It is important to do one’s own research first, on both the product and the company. These days, that is not particularly difficult — except perhaps for the very lazy. With a little experience, you can weed out the rubber-stamp, rah-rah reviews, as well as the unfounded just-flame-’em ones. There are also some highly promoted products (“My Clean PC” comes to mind) that carry an avalanche of past user warnings. And there are some crowded categories you can just skip, as they are already well-covered by long-respected free products like CCleaner.

  22. Richard Cunha

    You went the extra mile on this one. Thank you. Interestingly enough, Disk Defrag has problems with ADWCleaner when it scans. It sees Disk Defrag as having a number of infections. This has been the only program in which I have seen this in any of the giveaways. So, I simply uninstalled the program.

  23. HisSon

    No problem here Mr. Boss with you or Shareware on Sale.

    I always do some research anyway for Apps I am not familiar with and Hide my IP gave me all kinds of bad feelings. As for the Auslogics situation , I am quite surprised to, hear about this mess up by them. I wasn’t interested in their offer right now but for the future this will be a warning.
    This will in no way keep me from continuing to be a loyal participant in this great service you provide for us.

    Thank you and best wishes.

  24. Basileus

    Ashraf, we trust you. Hide My IP violates that trust and are totally untrustworthy

  25. Haz Been

    Apparently, the serendipity of my firewall preventing Auslogics from making internet connections has preserved my Disk Defrag Pro’s usefulness and also allowed me to avoid their ad nags.

    Perhaps this is a way for giveaway recipients to overcome Auslogics’ untruthfulness.

  26. flipperman

    Thanks for your feedback, that alone makes me feel good about using this site. :)
    I have obtained a number of your special priced offers and they are all working a treat.
    Your communication with your uses is second to none.

  27. Elias

    Thank you so much! Ashraf We are with you, thank you for the clarifications. Keep up the good work. You Sharewareonsale deserve our support.

  28. CS

    Interestingly, my copy of Auslogics Disk Defrag Professional is still reporting 336 days left. I do have other minor problems with the software which I mentioned in the main discussion thread. If they’re intentionally revoking this for some users, that may be worth uninstalling, even if I’m not one of those affected.

    EDIT BY ASHRAF: You must be one of the lucky ones. It is possible your firewall blocked an outgoing Auslogics connection that stopped the invalidation of the license key OR that Auslogics stopped invalidating license keys after we made this post. Whatever the case may be, they were definitely invalidating license keys — I have multiple reports of such behavior: https://sharewareonsale.com/discuss/topic/auslogics-disk-defrag-pro-apr-7-2017/page/2

  29. Sheila Hartline

    Although I didn’t download either of those, I’m sorry those companies let you down and put you through all that hassle.

    There are a lot of “Giveaway” sites
    but “Sharewareonsale” is the best. I’m sure that takes a lot of extra effort, so thank you.

  30. Maschi

    Hi Ashraf, thanks for your honest, passionate statement:

    Such an unworthy behaviour is an ugly attack against the user!
    Based on the pathetic avarice of both companies!
    Hopefully they disappear as quickly as possible from the market…
    SOS is the best!

    Cheers from Berlin:-)

  31. Christopher

    Maybe you should post all comments when people take the time to offer their review. I originally posted HideMyIp was a waste of time because the fine print stated the premium software was only available for one month -so I was going to stick with my premium cyberghost…..I have no association with either company nor would I ever place Auslogics PUP infested software on my OS either….. As for HideMyIP, the software is mediocre anyways and they actually did many of these people a favor, assuming all removed instead of keeping a worthless free account..

  32. Clint KLM

    Merci pour votre réactivité et votre souci de toujours nous offrir des software propres et intelligents.
    Les “accidents” de parcourt font partie de la vie et c’est ainsi.
    Soyez assurés de tout mon attachement et de mon attention au travail sérieux dont vous faites preuve.
    Excellente continuation à vous tous.

  33. GLENN

    Thanks Ashraf,
    I stopped using Auslogics quite a while ago and this confirms my decision. Saying goes that there is no such thing as bad publicity. Not the case with these two companies. They’ve just shot themselves in the foot as another commentator mentioned……

  34. cleber

    it´s a shame as something change suddently on the software business.
    But, as aways i am glad to you all for the efforts providing awesome softwares and when needed keeping us in touch with these changes.
    Thank´s agains for your irretocable respect with us !! :-)

  35. cleber

    it´s a shame as something change suddently on the software business. But, as aways i am glad to you all for the efforts providing awesome softwares and when needed keeping us in touch with these changes. Thank´s agains for your irretocable respect with us !! :-)

  36. GLENN

    Thanks Ashraf,
    Stopped using Auslogics a while back and this confirms my decision. I’ve heard there is no such thing as bad publicity, but believe this not to be the case with these companies.

  37. Doc

    We trust you more than them Ashraf So i assume they have no qualms about what they did all it does is make them look shady and bad perhaps some bad reviews and PR will affect them

  38. Mardel

    This e-mail from you is why I visit your page everyday and have for a very long time. You have helped me previously and everything you do is appreciated. You have always had the desire to help others with your skills and we all appreciate this! Like others have said…Stay strong and I say don’t give up the ship! We need you! You provide to us what you feel is good. It is still up to us to know or should know what to do about downloading and installing software. Fortunately, I passed on both of these giveaways at the time they were offered…..I didn’t want to get involved with one-year license and knew I would go back to the program that I am currently using anyway. So that was my decision and mine alone. Glad I did not download only to get frustrated. Thanks for everything you do.

  39. Joseph Potter

    Both companies I think have questionable marketing practices but hide my IP I believe is just a shady company, Thank You for the giveaways keep it up :-)

  40. While I don’t fully understand all the technical details about such PC programs, I read a lot of these comments and then uninstalled the Defrag program. Perhaps another company will provide another defrag program which will remain activated as first advertised. I appreciate the feedback that this web page provided today.

  41. Chuck Kinney

    I don’t see any negative side to SOS doing what it always does. The culprit happens to be extremely poor business practices by these companies. For whatever reason they decided to do what they did is of no concern, except that they should have been upfront from the first minute they had to pull the things. Instead of lashing out at SOS which is just plain stupidity they should have been smart enough to know BEFORE they offered that their bottom line might be in some sort of jeopardy. They should have been honest and told the truth. Don’t worry about it Boss, we’ve got your back. Payback is hell. So let’s give them some hell on social media?

  42. JACOBUS

    Dear all. Many thanks to SOS for sharing very use full software with us during the past years. I did purchase Auslogics Software in the past and run it without any problems. The latest version of Defrag Pro, that was downloaded from SOS, caused my Malwarebytes Premium to pick up Pup’s forever, transmitted by Defrag Pro, to such an extent that I switch off the Malwarebytes software. Once the Pup’s were quarantined, Defrag Pro stopped working. Can this maybe be the reason that the licenses become null and void?

  43. Lee

    Shit happens but don’t worry and thanks for taking the time to explain and a big thank you for the software deals and giveaways. Keep up the good work!

  44. John

    Thank you for keeping us updated I wondered what happened when Hide my IP stopped I thought I had done something wrong…. time to uninstall

    Thanks for all your hard work bringing us these offers

  45. jesper

    Keep up the good work you do, we have been given loads of free excellent software from you and I’m sure that all is very much appriciative of this :-)

    Just ignore these, sadly poor companies.

  46. Tom

    My Auslogics Disk Defrag Pro works just fine and is for 1 year. I never tried the other program. Don’t you guys know how things work with most such giveaways? You can only register the key while the giveaway is happening. Once it’s over, it’s over. The terms in Ashraf’s screenshot say “valid before April 18”. Why would you expect it to work after that? If there were direct complaints from users saying that Hide My IP was acting this way, there is no proof in the article above to confirm that Auslogics was doing the same. The Disk Defrag key not working now is correct because the giveaway is OVER, period. I hate it when people start bashing a good company without a cause. I’ve been using Auslogics software since around 2010 and can’t say anything bad about the company.

    EDIT BY ASHRAF: There seems to be some confusion. Please note, I am NOT talking about people trying to use the Hide My IP and Auslogics Disk Defrag Pro giveaway license keys after April 18. The deadline for the giveaway was April 18 and anyone trying to use the keys after did and should get an invalid license key message. This is not the problem. I am talking about people who used the license keys BEFORE April 18, successfully registered the software, and then a week later the license keys were made invalid. This is the problem. Also, if your license still works, then you must be one of the lucky ones. It is possible your firewall blocked an outgoing Auslogics connection that stopped the invalidation of the license key OR that Auslogics stopped invalidating license keys after we made this post. Whatever the case may be, they were definitely invalidating license keys — I have multiple reports of such behavior: https://sharewareonsale.com/discuss/topic/auslogics-disk-defrag-pro-apr-7-2017/page/2

  47. Iman Onov

    Ashraf The Boss. Thank you for all your efforts. I’ve been following and relying on you for many years. Even before you started Sharewareonsale I always searched for your comments on another Giveaway site as I knew they were reliable. Keep them coming and know that we are all extremely happy with your endeavors.

  48. I have only 1 thing to say.
    I didnt used hide my IP but I loved the defrag..
    It seemed strange but my malwarebytez software (I trust it deeply) kept deleting as threat the application.
    That says a lot for me! I defraged once.. and thank you. No more!

  49. Micha

    My Auslogics Disk Defrag Pro is still working fine and shows my license is valid for the next 337 days, so I wonder if this is just a mistake here. Never had any issues with any Auslogic giveaway from any site, actually.

    However, thanks for the information. Such things happen, especially subscription based offers tend do do such stuff: VPN tools, cloud storage space, anti-malware/anti-virus tools. In the last few years I had so many tools which became unusable earlier than the mentioned “deadline”, sometimes only a few days, sometimes even months. However, I experienced never a 1-year-giveaway stop working after 2 weeks :)

    EDIT BY ASHRAF: You must be one of the lucky ones. It is possible your firewall blocked an outgoing Auslogics connection that stopped the invalidation of the license key OR that Auslogics stopped invalidating license keys after we made this post. Whatever the case may be, they were definitely invalidating license keys — I have multiple reports of such behavior: https://sharewareonsale.com/discuss/topic/auslogics-disk-defrag-pro-apr-7-2017/page/2

  50. Mac

    Thanks Ashraf to all your efforts and congrats to all your valuable work.

    These companies should learn something with this bad actions. A bad name is easy to get, but very hard to turn in a good one.

    As far as you, keep up the good work.

    Thanks, from all of us

    Mac

    ( Edited )

  51. Hi Ashrof,
    I have trusted your opinions and recommendations and followed you from the days of Giveaway of the Day to Shareware on Sale now that it is under your direct control. I appreciate our honesty as always.
    I never use Auslogic offers for other reasons,
    but downloaded Hide My IP, and now can do well without shoddy companies.

    This setback will not make any dent in your faithful followers.
    Keep up your good-work, and don’t feel cheated or discouraged.
    That’s the name of the game with some.

    Kind regards,
    Sam

  52. Cesare

    Hi,
    thanks for your work.
    For the moment, HIDE MY IP is locked, but DISK DEFRAG PRO keeps the promised deadline.

  53. Christian

    I opened the install folder of Auslogics Disk Defrag Pro and started DiskDefragPro.exe. The license is valid for 336 days. But i didn’t find the link in start menu and needed to create a new one.

    EDIT BY ASHRAF: You must be one of the lucky ones. It is possible your firewall blocked an outgoing Auslogics connection that stopped the invalidation of the license key OR that Auslogics stopped invalidating license keys after we made this post. Whatever the case may be, they were definitely invalidating license keys — I have multiple reports of such behavior: https://sharewareonsale.com/discuss/topic/auslogics-disk-defrag-pro-apr-7-2017/page/2

  54. Mac

    Thanks Ashraf to all your efforts and congrats to all your valuable work.

    These companies should learn something with this bad actions. A bad name is ease get but very hard to turn in a good one.

    As far as you, keep up the good work.

    Thanks, from all of us.
    Mac

  55. Michael J. Toro

    Thank you, SOS, for your concern and consideration; few promotional websites are as diligent in regard to the services they provide. The blame here is certainly on the part of Hide My IP and Auslogics. I’ve never used Hide My IP but have been an Auslogics customer for many years…I thought they were better than this. Nonetheless, keep up the good work!

  56. Tek

    Why so harsh on Hide My IP.?
    On the SOS giveaway page, it clearly states
    QUOTE :
    Terms and Conditions
    This is a 1-computer 1-year license for Hide My IP and 1-month license for Hide My IP’s Premium VPN service. After one month, you will lose access to Premium VPN services can but can continue to use Hide My IP’s IP hiding feature until the year is over
    END-OF-QUOTE
    Admittedly, based on the SOS given dates, one month has not yet transpired – and thus there should be no loss of Premium VPN service for a couple more weeks. Therein is the first purported failure.

    According to the above T & C however, their slower FREE service should still function. If it does not would imply a more significant (2nd.) failure.
    Have not checked or tested this hypothesis yet – just trying to be fair and put the issue into perspective.

  57. Jean Fourquet

    Merci pour ces informations. Super travail. Je vous garde ma confiance.
    Jean
    France

  58. Егор

    Да не парься ты.))Твои труды благородны.А эти две педерастические разработки не особо то и популярны.Да и хуй на них)Не переживай.Благодарю за твою работу.Егор.

  59. No problem Ashraf :) All these companies do this in some extend but its upto us to do business with them or not. I have a very bad experience with Hide My IP.
    I never suggest anyone to have or invest in HIDE MY IP tool.

  60. Wayne

    I love.. VPN as it protects privacy but tbh.. I kinda knew it was to good to be true..

    It wasn’t to be and it’s not your fault..

    No problems thanks very much..

  61. Psidium

    Thank you for all the GOOD software I have downloaded.
    When I install software I observe what changes it make to
    my system. Any software which attempts to make unnessary
    changes is uninstalled immediately. I stopped using Auslogics
    software a few years ago, after having some problems (can’t
    remember exactly what). Software companies should consider
    carefully what their users opinions are, as even by word of mouth,
    users give advice on who to trust.

  62. Ivan

    If you share other’s giveaways, you have to take some risk. It seems that these companies never contacted you directly. Maybe it’s the main misunderstanding. Maybe not.
    Said this, I’m sure about two things: your good faith (never seen such a dedication for giveaways) and the good old saying “Lies make world spin” [or something similar, I’m italian].
    Being italian – we are master of such matters – I would advise you to continue. Be persistent. Avoid such companies and, best of all, avoid such partners.
    Good work!

  63. kayvee

    thanks a lot Ashraf for being very prompt in getting back to me.its Ok.Thank you for giving us so much and in between some cat amongst pigeons( companies offering give away’s” is how this world has evolved.but communication is more important than confusion.Thanks for being so kind.Regards

  64. Monkey Snark

    Thanks to the Boss for this site, and being transparent on what happened with those two developers! Fortunately, I have read the reviews on HM IP and steered far away from it, and for Auslogic, it is very illogical for them to act like this, umm, no pun intended. Besides, I prefer and always liked Iobit software over Auslogic and been using Iobit for years (and yes I have had both companies’ programs on my comp.). As well, I have had security software flag Auslogic as a pup, where I have never had that happen with Iobit software. which makes one wonder if a few bad reviews have made them respond as such.
    On another note, WonderFox (another company I like) has been running these large giveaways for a while, and I will go out on a limb to say, probably, they too are unhappy and perplexed at this situation.
    Ashraf, I recommend your site to all my friends, so, stay positive, as two bad apples do not make the tree bad.

  65. nobody

    You wanna talk about people lying, what about all the people who leave really obviously fake reviews on products here on SOS? That concerns me more than this.

  66. Mule Mole

    I didn’t even get to the expiration date Hide my Ip basically screwed up two laptops and one desktop had to uninstall and spent days fixing them good riddance to HIDE MY IP

  67. Catherine A Smith

    I am so happy that you have our backs and for the companies that are shady, and promise one thing and does another we don’t need them and we need to stay away from such companies. I have had Auslogics software in the past and it did funny things with my computer and had to remove the software. Thank you for protecting us!! We appreciate all that you do and thank you again Ashraf!!

  68. Petr Holfeld

    Hello.
    Unfortunately, some developers are somewhat unattractive. This is by no means your fault. You are trying to give our users high quality software at very favorable prices or even for free. And thank you for that! Do not be discouraged by such minor troubles, a reasonable person will understand that you have not caused them, but a higher power. I wish you much success in the future and thank you once again for being with us.

  69. Mario

    I pull my hat on you, sir.
    It is very rear this days, that someone takes the time to “apologize” for other people mistakes.
    Bravo.

  70. T.K

    I wondered why it had stopped working – Thank you for the information.

    I will now uninstall the program and never buy anything from them in return.

  71. Beva

    Fortunately I did not respond to the two ” giveaways’ . I acknowledge your report on these two companies and will definitely be very hesitant in ever committing to them in future. With regard to your involvement, I have nothing but praise for the way you run Shareware on Sale, and have recommended your site to many others.
    Keep up the good work.

  72. Cristian Croitoru

    We understand, can the culprits, don’t stress too much.
    And KEEP UP THE GOOD WORK!

  73. Tom Gabrielli

    I downloaded Hide my IP and installed it when it was first offered. However, upon installation, I found that my wireless printer stopped working; it wouldn’t recognize my computer! So, I quickly uninstalled Hide My IP and brought my computer back to a recent restore point. After days of trying to fix the problem, I was able to do so. I also wrote a letter to the developer and told them of my experiences. I commented to them that they should have forewarned people about not being able to connect to Wi-Fi devices using their program. Their response was basically: Our software is for computers and if it affects your network, too bad. Shoddy company. Shoddy software. I don’t blame SharewareOnSale; I blame the company!

  74. Drylake

    Stuff happens. “Never attribute to malice that which is adequately explained by stupidity.” – Robert J. Hanlon, “Murphy’s Law book two: More reasons why things go wrong!” (1980) ISBN 0843106743 VERY true in my experience. My Auslogics Defrag has 337 more days to go. No problems. It works quite, quite well. Recommended! Thanks for the demo SOS! Thanks Auslogics for the program. Aulogics’ “PCBooster” is also excellent, IMHO on my Win 10, v.1607. Please ask Auslogics to run up a demo for SOS. Hide My IP didn’t register at all. I unloaded it. I hope Hide My IP will give it all another try. Until then I’ll stick with Bob Hanlon for most things. Still don’t know if Bob’s advice is a constant or a variable!

  75. Gabriel Oliveira

    Agreed with Jeff!
    I’ve tried Hide my IP once, and I thought I would experience the full version before I was sure it was worth it.. No doubt anymore! It’s not worth it at all!!
    Btw, it’s a great job from you! Keep it up!

  76. Kenneth

    Yep, these software companies just “shot themselves in the foot”. I guess their marketing people weren’t thinking about the consequences…

  77. Frank Corrigan

    Thought I had made a mistake so I contacted Hide My IP – their rep said it was not a valid giveaway when I know it was and that the license was for 1 month – why would anyone knowingly install for only a month ? Thanks Ashraf for responding so quickly and keep up the good work – and thanks to the software producers who honor their licenses to let us try their programs .

  78. Shane

    All good man! I personally knew Hide My IP was a trash company from everything I’ve read on various forums including Reddit about them. In my opinion, unethical doesn’t begin to even describe how they operate >.<

  79. Allan Brunner

    Well done for highlighting the issue with these two companies. Although I didn’t download these particular programs, it’s disreputable and dishonest behaviour on their part. I shall make sure I avoid all of their products in the future.

  80. with held

    A poor bait and switch tactic.

    Hook you up to their product then after yanking the free usage period early, hoped to capitalise on a percentage of these users becoming fully paid users of their software products.

    I say a poor tactic because the users of sites like this one are more computer and financially savvy than most other computer and Internet users. We like to get what we paid for, even when no money was exchanged.

    I never installed either of these products so can not review them, however the transparency of this site on the issue is most welcome and encourages my continued use of this site.

    I will take this opportunity to say thanks to the staff of sharewareonsale.

  81. frank

    Am sorry this happened to you. The service you provide is valuable. You were certainly taken advantage of, and that you then you had to take the time and trouble to explain what happened. In no way are you at fault.

  82. Bobby

    Plus, auslogics disc defrag pro is basically a PUP to Malwarebytes’ systems. I got rid of it immediately since they do have some shady averts in the software that links to the infamous “spin the wheel and see what you’ll win!” Scam and they use shady business practices in general. I wasn’t surprised that you released it too.

  83. Jeff

    Tried it today got the error about it being invalid. Why would I want to buy software from a company that wont gives me a chance to try it and buy it if I like it? Makes no sense!

Leave a Reply

Your email address will not be published. Required fields are marked *